Frequently Asked Questions
Everything you need to know about shopping with Giordano
What are your standard shipping times?
Orders are typically processed within 24 hours. Standard delivery takes 3-5 business days, while express shipping options are available at checkout for faster delivery.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our size chart for the best fit.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items with original tags attached. You can initiate a return through our online portal or visit any Giordano retail store.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and region-specific digital wallets for a secure checkout experience.
How should I care for my Giordano apparel?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner garment label, generally involving cold machine washes and avoiding high-heat drying.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.